Terms and Conditions

Check In
Check Out
Adults (Ages 5+)
Children (Ages 2-5)

Please read the following terms and conditions carefully.

Payment of deposit will be taken as confirmation of your acceptance of these conditions of booking.

Check-in/Check-out
Check-in is from 12pm and check-out from 10am.

Booking
No bookings can be accepted without a deposit paid through the online booking system or our Paypal account which is hello@ciarans.com.
If you are resident in India and can’t access Paypal, you can do a net transfer to any nationalized bank – please contact us for details.
The deposit amount varies but shall be around 50% of the entire booking total.
The deposit through Paypal will be paid in UK Sterling only. The exchange rate will be calculated on the day the deposit is requested.
The balance of the deposit payment should be paid on arrival and can be paid in cash in Indian Rupees, UK Sterling, Euro or US Dollars. The exchange rate will be advised on the day of departure.

Confirmation of booking
We will email your confirmation of your deposit payment and your reservation details upon receiving your deposit.
It is your responsibility to check the confirmation for accurate dates, amounts and room types and advise us of any errors or omissions.

Cancellation before arrival
If you cancel 28 days or more before your arrival date, you will receive 100% of your deposit back minus an administration fee equivalent to one day’s stay at your room rate.
If you cancel 14 days or more before your arrival date, you will receive 50% of your deposit back.
If you cancel 14 days or less before your arrival date, your full deposit will be retained by Ciaran’s.

No show
If you do not turn up and do not advise us of a delay, we will hold your room for 24 hours before letting it to other guests.
You will not receive a refund of your deposit if you fail to turn up without advising us.

Change of dates
We will do our best to accommodate date changes however it is not always possible. Please try to give us as much notice as possible. We are generally able to accommodate date changes with 14 days or more notice, except at peak times, e.g. Christmas, Easter etc.

Cancellation/early departure
If you only give between 48 and 24 hours notice you will be required to pay for an extra day.
If you give us less than 24 hours notice, you will be required to pay for an extra 2 days.